It is a well known and respected policy amongst childcare professionals as Morton Michel have over 53 years' experience in providing specialist childcare insurance!
I went to the childminding expo at the NEC . They were very helpful and u offered on line training with the insurance pack . Thanks
Hi Karla Thank you for your kind feedback. We are really pleased to hear that you find the free online training we provide beneficial. We hope to see you at a future Childcare Expo!
Haven't needed to claim for anything but very reassured by the cover I receive.
I have used Morton Michel for many years now. I believe they offer good products and services at a realistic, good value price. If you need help the staff are extremely obliging to assist in all matters. I always recommend them to new and existing childminders. Above all I trust them.
Why am I receiving letters saying my insurance is about to run out when I have already renewed. I’m a busy mum and don’t have time to waste double checking because of your incompetence
Thank you for your feedback Sally. The manager of the childminder department called you soon after this comment was left. The letter was sent the same day as your policy was renewed, hence the clash. We apologise for any confusion but are glad this issue was quickly resolved!
If you have any other queries please feel free to contact the childminder team on 0208 603 0942 or via email firstname.lastname@example.org.
I told a mum that she needed to give me 4 weeks notice of removing her child from my care as per my contract and she would not pay me. I contacted Morton Michel and they said nowhere in my contract did it say paid notice. How ridiculous is this, who gives notice at a place of employment and works their notice with no pay ?????? Small claims court have accepted I have a case and I am now taking this route. As soon as my renewal is due I will be switching to PACEY as I am very very disappointed in the lack of support I received.
We are really sorry to hear that you are disappointed in the support you have received and believe that this complaint relates to a legal expenses claim dealt with by your legal expenses insurer DAS.
A member of our childminder team has since spoken with you and DAS about this issue. DAS have said that if the claim is assessed by another lawyer who has deemed that they do have reasonable prospects of success then they will reopen the file.
We can only apologise for any inconvenience caused and advise that any further complaint is directed to DAS. Please note, we have now changed our legal expenses provider to ARAG. If you have any further queries then please call the childminder team on 0208 603 0942.
I feel safe, secure and supported when I renew my public liability insurance with yourselves and the free childcare related courses are a bonus / keeping up with other providers at very competitive rates .
your staff are always helpful and speedy with their replies. Thankyou once again !
Personally I think PL cover for childminders is money for old rope for yourselves. I've previously worked in the commercial insurance industry for 25 years so I understand the need for it and what is covered, but I don't think your website explains what the cover provides in laymans terms for the average childminder who sees it as a necessary expense but doesn't fully understand the cover.
Fantastic value for money x
I have used Morton Michel before they offer a good service and have increased their range of facilities
Have had my Childminding insurance with Morton Michel for many years now and have always been pleased with the price, on the one occasion I had a parent who didn't pay their invoice, Morton Michel payed me, and the process was quick and smooth
I am a child minder and have been insured with Morton Michel for the past 19 years they are competitively priced and have been very helpful when contacting them. They offer a very good service.
I think the policy for childminders is value for money but the accessories are over priced, I buy my books eta elswhete
im so glad i swapped to morton michel from my previous insurer. i am very impressed with the stationary and the information they provide online.
Very easy to set up and one of the best quotes .
Morton Michel is Fantastic!
They are very professional and approachable, for example I ran out of contracts and needed some that evening so called them up, paid over the phone and was able to go to their office in Croydon and collect them an hour later. They are even better than Pacey for me, just try them 5*
I am happy with purchasing Insurance for my Childminding business,
I have been with Morton Michel over 11 years , since I started childminding. I have always found the service offered to be efficient and reliable at a fair price, whenever, I order contract packs etc they arrive quickly and well packed. There is always a friendly person on the line , if I've had an enquiry, I wouldn't use anyone else.
Great package just what is needed for childminders, reasonable price and lots of good stationery offered
Have used Morton Michel for many years now and I am completely satisfied with the service they provide to me as a child minder
I have been using the required paperwork from Morton Michel for quite a number of years now and I have always been satisfied with it.
I have been a member of morton Michel for many years and I can honestly say I have never had any problems with them. I have purchased several items from them from paperwork to insurance. I am fully satisfied with their services. I would highly recommend morton Michel.
Fab insurance always been helpful and answered queries quickly when I've phoned. Comes with great benefits and courses to complement their insurance and help my business Thankyou mm
Very easy to arrange and at a fair price.
Morton Michel understand the needs of a childminder and the full cover required.
I highly recommend.
Helpful staff on the telephone who answered all my questions. The insurance is perfect for my childminder small business.
I've used Morton Michel for 13 years as Insurance for my Childminding business.
They are easy to use, competitive rates and the courses they offer very good.
Very helpful and understanding.
After 5 years with Morton Michel I can just say I never had trouble with them and they are always there to support you.
I have used Morton Michel all the years I have been childminding and have always had the best service. Everyone I have spoken to is friendly and extremely helpful.
fair price lost my certificate and they sent it by email within 2 minutes always very helpful also use their house insurance which is amazing and very helpful when you have to make a claim
Happy each year to continue with Morton Michel Insurance, as it covers all my needs thoroughly at a reasonable price and I will always remain a loyal client, thank you.
It cover's all my needs, its a reasonable price and its easy to sign up for via the computer. I rely greatly on being notified when my policy is due, as I am very busy.
Have been with Morton Michel for years always been pleased with they service.
Legal assistance a joke, offered little help when a false complaint caused an Ofsted suspension.
Not interested in slanderous and libelous allegations that have been harmful to business and covering any lost earnings, will not be using this insurer in the future and do not recommend.
I understand that Lisa from our childminder department has contacted you regarding this issue. I hope that you can make use of the legal helpline she has provided you with and you can then discuss ways to move forward with this situation. Please feel free to contact us if you need any further information.
Really please with my online package, have only had the paper folder previous to now and was a bit unsure of how I felt about it all being online but it's great, has everything we need as Childminder's and feels very professional ! Also makes life easier for updating/adding policies etc. Very pleased
After searching the internet , this was my best quote, everything was easy and simple, Staff were friendly and treated me with respect, no pressure, they were also very helpful and kept me informed all the step of the way, my certificate didn't take long to arrive. I was recommended by another child Minder who said they were one of the best. I originally went with someone else and that was very stressful as it all went wrong, they messed up completely and it took ages to get it sorted out, I then found the documents my friend gave me with Morton Michel Insurance details on, aso I got in touch straight away and it was all completed that very 1st day.
I have used Morton Michel for my business since 2009 recently added house and car insurance to have everything under the same umbrella. The most recent add as car insurance which beat my renewal quote
I have purchased many of Morton Michel products and find them very useful in helping me to organise my paperwork i.e.; policies, accident forms, observation forms to name but a few.
I have used Morton Michell for many years now. They are good value and are slightly cheaper than other childmind insurers. I have always been very happy with their service.
There when needed with friendly helpful quick advice.
Customer service is brilliant. Thank you MM
I haven't bought any product from Morton Michelle however I have my business insurance with them which is very expensive.
Cheaper than other companies and uncomplicated process
Best childminder insurance that I've had,
Easy to renew and trustworthy
I have been with Morton Michel for 10 years now and have been very satisfied with their services and products.
Can not find certificate to print off this should be sent out to you
Thank you for your feedback Kay. We do send all our policy documentation out via email now, however paper copies are available on request from our childminder team on 0208 603 0942 or via email email@example.com. Please give us a call if thee are still required.
Super includes trampolines