
Jobs at Morton Michel
We periodically have jobs available in one of our teams and a specimen job description is detailed below. If you are interested in learning more, please contact our HR Manager, Stephanie Avison, on 020 8603 0911, or send her your CV at Stephanie@mortonmichel.com
Working at Morton Michel
Morton Michel is a medium-sized insurance brokerage, specialising in the provision of insurance cover to childcare professionals. We are a family firm, committed to providing tailored policies, excellent service and competitive premiums. Established in 1964, we offer a wide range of products and are recognised as the market leader within the childcare industry in the UK. We have a long-standing relationship with Sterling Insurance Company who provides a range of specialist childcare and other insurance products.
We have a series of teams who each deal with specific product ranges, i.e. nurseries, pre-school and after-school clubs, holiday play, groups etc. Each team comprises of 3 or 4 staff.
Our offices are based in central Croydon, where we currently employ 28 staff.
Further information can be found on www.mortonmichel.com
Benefits
- 22 days initial annual holiday
- Life Assurance cover (4 x salary)
- Private Medical Insurance
- Stakeholder pension
- Season ticket loan
- Childcare vouchers
Job Description - Account Handler
Key responsibilities
- To deal with day to day new business administration, including providing quotations, sending out proposal forms and issuing policy documentation
- To deal with day to day renewal administration, including issuing reminders, dealing with queries, preparing renewal documentation and cancellation routines
- To ensure that all documentation is checked as directed by the head of department
- To deal with technical queries both verbally and in writing
- To ensure that departmental banking is completed in a timely manner
- To develop and maintain good working relationships with clients and insurers
- To maintain a “bible” of up to date systems and procedures for the relevant account, including copies of all current standard letters and policy documentation
- Ensuring compliance with processes and procedures as detailed in the Office Manual
- To be aware of, and act within, the limit and extent of your individual authority.
- To Treat Customers Fairly at all times in accordance with FSA requirements
Skills & Knowledge required
- Commercial insurance experience is an advantage but is not essential
- Basic knowledge of insurance products / concepts
- Minimum 2-3 years' administrative experience, ideally within a financial environment
- Good working knowledge of computer packages including Word, Excel and databases
Competencies
- Effective communication skills – verbal and written
- Team Player
- Strong administrative and organisation skills
- Strong numeracy skills
- Commercial awareness and customer focus
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Market leaders in childcare insurance for over 40 years
Friendly family firm, not big, faceless corporation
No call centres!
Access to the Child Care Club.

