Making a claim
How to claim on your policy
How to make a claim
We understand that suffering a claim can be upsetting for you. We are therefore committed to making the experience as efficient and worry-free as possible and providing you with a first-class service throughout your claim.
If you would like to make a claim, please contact us on:
0330 058 9861 (Mon-Fri, 9am-5pm, excluding bank holidays)
Contact us by phone for the most efficient response. If you would prefer to discuss your policy by email, you can find the most appropriate contact address below.
Nurseries, preschools and parent & toddler groups
Indoor play and family entertainment settings
Out of school clubs and holiday play schemes
Children’s activity groups and education
Social, community and voluntary groups
Nannies and parents who employ a nanny
All other insurance products