Contact us

Get in touch to discuss a new or existing policy

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Get in touch

Our friendly, dedicated team are trained to understand the challenges you face every day. If you haven't found the answer to your question in our FAQ pages and would like to discuss a new or existing policy, here's how to get in touch.

Cost of Living Concerns:

If you are experiencing financial difficulties and are considering amending or cancelling your insurance policy(ies) with us and/or you may have difficulty with future premium payments, please contact us on the telephone number or relevant email address below so we can discuss the situation with you and see what we may be able to do to help. Please get in touch before cancelling any payments or direct debits through your bank as this can affect your policy with us and may affect your credit rating and your ability to borrow money.

You can find more impartial advice online with and the

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How to contact us

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Claiming on your policy: If you would like to claim on your existing policy, please visit make a claim.

To discuss a new or existing policy, you can get in touch with our team:

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Phone: 0330 058 9861 (9am – 5pm, Mon – Fri, excluding bank holidays)

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Email: Contact us by phone for the most efficient response. If you would prefer to discuss your policy by email, you can find the most appropriate contact address below.

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Nurseries, preschools and parent & toddler groups


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Indoor play and family entertainment settings


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Out of school clubs and holiday play schemes

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Children’s activity groups and education

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Social, community and voluntary groups

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Nannies and parents who employ a nanny


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Home insurance


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Motor insurance


Contact form

You can also choose to complete the form below and a member of the team will be in touch.