Contact us

Get in touch to discuss a new or existing policy

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Get in touch

Our friendly, dedicated team are trained to understand the challenges you face every day. If you haven't found the answer to your question in our FAQ pages and would like to discuss a new or existing policy, here's how to get in touch.

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How to contact us

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Claiming on your policy: If you would like to claim on your existing policy, please visit make a claim.

To discuss a new or existing policy, you can get in touch with our team:

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Phone: 0330 058 9861 (9am – 5pm, Mon – Fri, excluding bank holidays)

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Email: Contact us by phone for the most efficient response. If you would prefer to discuss your policy by email, you can find the most appropriate contact address below.

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Nurseries, preschools and parent & toddler groups


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Indoor play and family entertainment settings


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Out of school clubs and holiday play schemes

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Children’s activity groups and education

Light blue contact icon for community and voluntary groups. 

Social, community and voluntary groups

Pink contact icon for childminder policyholders.


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Nannies and parents who employ a nanny


Blue contact icon for Home insurance policy holders.

Home insurance


Light green contact icon for motor insurance policyholders.

Motor insurance


Contact form

You can also choose to complete the form below and a member of the team will be in touch.